AI agents
AI agents do the busywork. Your team approves what matters.
Agents built into every AgiloWorks product take in requests, schedule work, negotiate with vendors, cover shifts and keep people informed. Important actions wait for approval from the right person, so your operations team gets more done in the same hours.
Looking for a custom AI agent for your own systems? See our AI agent development service.
- Request intakeCreated urgent work order WO-3107 · Leak under sink, Unit 12Done
- Dispatch & schedulingNo in-house plumber free today · checking vendorsDone
- Vendor negotiation3 quotes received · negotiated best quote with Bayside PlumbingDone
- Vendor negotiationQuote ready for approval by the property managerWaiting for approval
- Resident updatesResident told a plumber is being bookedDone
Approval needed · Maple Court
Approve plumbing quote for WO-3107
Why agents
More work done in the same hours
Less manual coordination
Agents handle the intake, scheduling, follow-ups and reminders that usually take calls and emails.
Work moves as soon as it's approved
Once the right person approves, the agent books, notifies and updates without waiting in an inbox.
Spending stays under control
Vendor quotes are negotiated by the agent and approved by your stakeholder before any work is booked.
Your team stays in charge
Agents follow user permissions, every action is recorded, and you choose which agents run.
Scenarios
See the agents at work
- AI agentThe request intake agent turns a resident's portal message about a leak into an urgent plumbing work order.
- AI agentThe dispatch & scheduling agent checks technician skills and availability.
- AI agentNo in-house plumber is free, so the vendor negotiation agent requests quotes from vendors and negotiates the price.
- Your teamThe property manager reviews the negotiated quote and approves it.
- AI agentThe agent books the appointment with the vendor and the resident.
- AI agentThe update agent keeps the resident informed until the job is closed.
- Audit trailEvery agent action and approval is recorded in the audit trail.
- AI agent does the work
- Your team approves or decides
- Recorded in the audit trail
- AI agentThe maintenance planning agent sees a safety inspection coming due and creates the inspection task.
- AI agentThe dispatch & scheduling agent books a qualified technician.
- Your teamThe technician completes the inspection checklist on site.
- Your teamThe facilities manager signs off the result.
- Audit trailThe inspection and sign-off are recorded in the audit trail.
- AI agent does the work
- Your team approves or decides
- Recorded in the audit trail
- Your teamAn employee reports they can't make tomorrow's shift.
- AI agentThe shift coverage agent finds available staff for the open shift.
- Your teamThe manager approves the replacement.
- AI agentThe roster updates and the team is notified.
- AI agentBefore payroll, the timesheet review agent flags missed punches and overtime.
- Your teamThe manager approves timesheets for payroll export.
- AI agent does the work
- Your team approves or decides
- Recorded in the audit trail
- AI agentThe front desk agent logs the visitor and notifies the resident.
- AI agentThe parking permit & enforcement agent processes the visitor pass request.
- AI agentA package arrives for the same unit; the front desk agent logs it and notifies the resident.
- AI agentLater, the parking agent flags permits that are about to expire.
- Audit trailVisits, packages and passes are recorded in the audit trail.
- AI agent does the work
- Your team approves or decides
- Recorded in the audit trail
- AI agentThe lead research & scoring agent researches your target accounts.
- AI agentIt finds contacts from your own Apollo or ZoomInfo account and scores each lead.
- AI agentThe outreach drafting agent drafts a personalized email for each top lead.
- Your teamThe sales rep reviews, edits and sends each email.
- AI agent does the work
- Your team approves or decides
- Recorded in the audit trail
- Your teamA regional manager asks which properties had the most repeat repairs this quarter.
- AI agentThe ask-your-data assistant answers from maintenance data across properties.
- AI agentThe reporting & insights agent flags a property where repairs keep rising.
- Your teamThe manager assigns a follow-up inspection.
- AI agent does the work
- Your team approves or decides
- Recorded in the audit trail
AI agents
Agents in every product
AgiloWorks Field
- Request intake agentReads maintenance requests from the portal, email and phone notes and creates categorized work orders with a priority.
- Dispatch & scheduling agentSuggests or assigns the right technician based on skills, availability and location, and books appointments.
- Vendor negotiation agentRequests quotes from vendors, negotiates on your behalf and books the appointment once the right stakeholder approves.
- Resident & customer update agentAnswers status questions and sends updates to residents and customers about their requests.
- Maintenance planning agentCreates preventive maintenance and inspection tasks and flags overdue compliance items.
- Ask-your-data assistantStaff ask questions in plain English and get answers from data across AgiloWorks products.
- Reporting & insights agentSummarizes operations across products and flags issues, such as rising repairs at a property.
AgiloWorks Property
- Request intake agentReads maintenance requests from the portal, email and phone notes and creates categorized work orders with a priority.
- Vendor negotiation agentRequests quotes from vendors, negotiates on your behalf and books the appointment once the right stakeholder approves.
- Resident & customer update agentAnswers status questions and sends updates to residents and customers about their requests.
- Ask-your-data assistantStaff ask questions in plain English and get answers from data across AgiloWorks products.
- Reporting & insights agentSummarizes operations across products and flags issues, such as rising repairs at a property.
AgiloWorks Parking
- Parking permit & enforcement agentProcesses permit and visitor pass requests, and flags violations and expiring permits.
- Ask-your-data assistantStaff ask questions in plain English and get answers from data across AgiloWorks products.
- Reporting & insights agentSummarizes operations across products and flags issues, such as rising repairs at a property.
AgiloWorks Workforce
- Shift coverage agentFinds available staff for open shifts, handles swap and leave requests, and flags coverage gaps.
- Timesheet review agentFlags missed punches, overtime and anomalies before payroll export.
- Ask-your-data assistantStaff ask questions in plain English and get answers from data across AgiloWorks products.
- Reporting & insights agentSummarizes operations across products and flags issues, such as rising repairs at a property.
AgiloWorks Concierge
- Front desk agentLogs visitors and packages, notifies residents and handles amenity booking requests.
- Ask-your-data assistantStaff ask questions in plain English and get answers from data across AgiloWorks products.
- Reporting & insights agentSummarizes operations across products and flags issues, such as rising repairs at a property.
AgiloWorks Growth
- Lead research & scoring agentResearches target accounts, finds contacts from your own Apollo or ZoomInfo account and scores leads.
- Outreach drafting agentDrafts personalized outreach emails for sales reps to review and send.
Control and trust
Agents you stay in control of
Agents speed up routine work. People keep authority over spending, messages and anything important.
- Human approval before important actionsAgents propose; a person approves important actions such as spending and sending messages, through the same approvals your team already uses.
- Every agent action in the audit trailAgent actions are recorded in the same audit trail as your team's actions, with what each agent did and why.
- Agents follow user permissionsAgents use the same roles and permissions as your team. An agent can only see and do what the role it acts for is allowed to.
- You choose which agents runSwitch agents on or off for each workflow.
Questions about AI agents
Do AgiloWorks agents act on their own?
Agents handle routine work such as intake, scheduling, reminders and updates. Important actions, such as spending and sending messages, wait for approval from the right person.
Can we choose which agents run?
Yes. You can switch agents on or off for each workflow.
What data can an agent see?
An agent follows user permissions. It can only see and do what the role it acts for is allowed to.
Can we see what an agent did?
Yes. Every agent action is recorded in the audit trail with what it did and why.
Does the vendor negotiation agent commit us to spending?
No. The agent requests and negotiates quotes, and the appointment is booked only after the right stakeholder approves.
Do outreach emails go out automatically?
No. The outreach drafting agent drafts emails, and your sales reps review and send them.
See the agents on your own workflows
Book a demo, or start a free trial and switch on the agents that fit your operation.